Simple Help Desk Software.

Delight your online customers with awesome, personal support.

Breeze for Groove Help Desk

Best of both apps, Breeze and Groove

  • Install the Chrome extension to connect Breeze to Groove.
  • You can link all your Groove support tickets to Breeze tasks with a single click.
  • See all the relevant developemnt information right on the Groove sidebar.
  • Cicking on it will take you to that task in Breeze, so you can see all the other information and discussions.
  • Work together seamlessly and always know what’s going on.
  • You’ll know when tickets are assigned, completed, reopened, or rated
  • Everyone knows which tickets they’re responsible for, so nothing slips through the cracks
  • Set goals, keep your team on track and continue to improve your customer service
  • See how your customers feel about the support they get from your team members with daily, weekly, monthly and yearly breakdowns of satisfaction ratings.
  • See which complaints, bug reports and feature requests are trending among your customers.
  • Groove’s trouble ticket system looks and feels exactly like email to your customers. They'll never know you're using a help desk

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