Why Breeze
●Breeze overview
Learn more about Breeze, main features, and benefits
●Why choose Breeze
Learn how to choose a project management tool and why Breeze is the best
●Why switch to Breeze
Learn what sets Breeze apart from other tools
●Compare Breeze
Learn how Breeze stacks up against other project management software
For teams
●Marketing
Launch campaigns, track conversions, get your team on the same page
●Creative
Single space for everything, track progress, enhanced collaboration
●Sales
Boost your sales, better customer engagement, close more deals
 
●Remote work
Bring your remote team together and collaborate
●Managers
Plan projects, track progress, one place for everything
●Engineering
Ship products faster, agile planning, efficient workflows
See all teams →
Getting started
●Video tour
A short video to guide you through Breeze
●Sample project boards
See how Breeze can help your team get organized
●Help
Browse through the guide or get in contact with support
Key features
●Project management
Manage projects from start to finish
●Task management
Organize tasks, collaborate, prioritize, and analyze
●Kanban tool
Use task boards to track your work and manage projects
●Time tracking
Track time and fill out timesheets effortlessly
●Project automation
Automate routine tasks and focus on important work
 
●Project reporting
Keep track of your work and stay on top of your team’s progress
●Project calendars
Get your whole team together on one shared calendar
●Project customization
Do your best work in your own style
●Chat
Real-time chat in projects and teams
●Web forms
Build forms and collect feedback
 
●Project roadmap
Create roadmaps for products, projects, marketing, and more.
●Project timeline
See deadlines and how tasks connect across projects
●Team workload
Manage workloads fairly and effectively
See all features →
 
●Integrations
Get the most out of your apps with Breeze.
●Mobile apps
Breeze on the go with your mobile device with apps or on the web
●Developers
Learn more about integrating your team with Breeze

Make it right

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets

1) Add the Breeze App

To bring you the best of both apps, Breeze and Zendesk Support, add the Zendesk app to your Zendesk account. It's available from the Zendesk Marketplace and it's free, no extra charge. Add it to your account and you're done.

2) Log in to Breeze

Once you’ve installed the App, navigate to a ticket, click Apps on the top-right, and you should see the Breeze App. If you are not logged in to the Breeze web app, you are asked to log in. Zendesk agents must be logged in to Breeze with their own accounts to use the App

3) Link tasks and tickets

Open a Zendesk ticket and the Breeze widget will appear to the right. From there, you can add the ticket to an existing task, or create a new one. You can choose the project, list and the task where the ticket will be added. All the information is right there, available for you support people.

Breeze app for Zendesk Support

Breeze - a simple project management tool for your team

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