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Simple Help Desk Software.
Delight your online customers with awesome, personal support.
Best of both apps, Breeze and Groove
to connect Breeze to Groove.
You can link all your Groove support tickets to Breeze tasks with a single click.
See all the relevant developemnt information right on the Groove sidebar.
Cicking on it will take you to that task in Breeze, so you can see all the other information and discussions.
Work together seamlessly and always know what’s going on.
You’ll know when tickets are assigned, completed, reopened, or rated
Everyone knows which tickets they’re responsible for, so nothing slips through the cracks
Set goals, keep your team on track and continue to improve your customer service
See how your customers feel about the support they get from your team members with daily, weekly, monthly and yearly breakdowns of satisfaction ratings.
See which complaints, bug reports and feature requests are trending among your customers.
Groove’s trouble ticket system looks and feels exactly like email to your customers. They'll never know you're using a help desk
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