Breeze's frequently asked questions
- 1Why are my subscription invoices from FastSpring?
- 2Can I pay with PayPal?
- 3Why is VAT added to my price?
- 4What happens if I miss a payment?
- 5What's the maximum file size I can upload?
- 6Can I transfer the account ownership?
- 7Do you have a mobile app?
- 8Can I create a Gantt chart?
Why are my subscription invoices from FastSpring?
FastSpring provides an all-in-one cloud-based e-commerce, merchandising and fulfillment solutions. All the subscription and credit card related activities for Breeze are handled by FastSpring. More about FastSpring: http://www.fastspring.com
Can I pay with PayPal?
Yes, you can use your PayPal account to subscribe to Breeze.
Why is VAT added to my price?
Our billing provider automatically detects the country you are in by your IP address. For European customers, the EU requires us to charge VAT to downloadable purchases by non-business consumers located in the EU. Business customers are able to waive VAT charges by providing a valid VAT ID at time of purchase. If you are not actually located in the EU then you can change the country by click on the little flag on the top right corner and VAT will be removed from the price.
What happens if I miss a payment?
You will get an email about failed credit card transactions. After ten days your account will be locked and you can only update your credit card information, your data will not be deleted.
Can I transfer the account to another user?
Yes, go to the account page
and you'll find a "Transfer account ownership" link at the bottom. The page is only visible to the current account owner.
What's the maximum file size I can upload?
If you are uploading files directly from your computer then the limit for one file is 500MB. There are no limits when linking files from Dropbox or Google Drive.
Do you have a mobile app?
Yes, we have an iPhone app, available on the App Store
, and an Android app, get it on Google Play
You can access all your projects, read and leave feedback, review and complete todos, assign tasks, log time and more.
We also have a mobile web app, you can see more information from the help
page or go directly to the app m.breeze.pm
Can I create a Gantt chart?
Yes. We have a separate app for creating Gantt charts. You can find it at https://www.ganttile.com
, just sign in with Breeze username and password. All your projects and tasks are there and are also synced back to Breeze.